Internet Presence supports the constitutional right of access to information and we are committed to provide you access to our records in accordance with the provisions of the Act, the confidentiality we owe third parties and the principles of South African law.
A copy of this Manual is available by sending an email request for a copy to the Information Officer
30-Day Money Back GuaranteeInternet Presence Packages include a 30-day money back guarantee. If you are dissatisfied with your service for any reason, you will receive a full refund (minus domain name registration fee and overage charges) if you cancel your account within 30 days of the activation of your account.
The 30 day money back guarantee does NOT apply to Domain Name Registration or Web Site Design Services. |
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FraudDo you suspect fraudulent activity or transactions on your Internet Presence account? If so, please contact Internet Presence Billing department immediately at 082 642 2642 . Our billing specialist will promptly investigate and remedy your claim. |
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Cancellations
The 30 day money back guarantee does not apply to Domain Name Registration or other services. Domain Name Registration is NOT refundable. Once you purchase your Domain Name, you are its owner and it can not be "returned" until the duration of the domain term has expired. |
This e-mail is confidential and intended solely for the use of the individual(s) to whom it is addressed. Any views or opinions presented are solely those of the author and do not necessarily represent those of Internet Presence any of it's divisions or affiliates. If you are not the intended recipient, be advised that you have this e-mail in error and that any use, dissemination, forwarding, printing, or copying of it is strictly prohibited.
Internet Presence is committed to international pledge for the protection of minors on the internet. The following sites have useful information or programs for protecting minors from problematic online content
- NetSafe: the website of the Internet Safety Group of New Zealand
- WiredSafety.org: the world's largest Internet safety and help group
- Cyberangels: World's oldest and largest Internet safety organisation
- GetNetwise: Educating parents and children about how to use the Internet safely
- KidShield: Tools and information to create a safety net for your children online
- ProtectKids.com: Protecting children in cyberspace
- SafeKids.com: Making your family's online experience fun and productive
- WiredKids: Online safety for kids and teens
Internet Presence has appointed ISPA as its agent for the purpose of receiving take-down notifications in terms of section 75 of the Electronic Communications and Transactions Act.
Internet Service Providers' Association (ISPA)
Address: PO Box 3423, Parklands, 2121
Telephone: +27 11 314 7751
Email: